# FAQ
**URL:** https://forum.clarin.eu/c/faq/10.md?page=3
[Latest](https://forum.clarin.eu/latest.md) · [Categories](https://forum.clarin.eu/categories.md) · [Tags](https://forum.clarin.eu/tags.md)
**Page:** 4
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## [How can I add clarin.eu as a safe domain in Outlook?](https://forum.clarin.eu/t/how-can-i-add-clarin-eu-as-a-safe-domain-in-outlook/286)
**Author:** [@dieter](https://forum.clarin.eu/u/dieter)\
**Replies:** 0\
**Last updated:** [22 April 2024 14:28 UTC](https://forum.clarin.eu/t/how-can-i-add-clarin-eu-as-a-safe-domain-in-outlook/286 "2024-04-22T14:28:44Z")
Sometimes emails from CLARIN (clarin.eu), or using CLARIN mailing lists (lists.clarin.eu), do not reach users of Microsoft 365. To ensure correct reception of CLARIN emails we advise users of Outlook and Exchange to conf…
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## [I encountered a problem when logging in. What now?](https://forum.clarin.eu/t/i-encountered-a-problem-when-logging-in-what-now/271)
**Author:** [@dieter](https://forum.clarin.eu/u/dieter)\
**Replies:** 0\
**Last updated:** [22 April 2024 13:47 UTC](https://forum.clarin.eu/t/i-encountered-a-problem-when-logging-in-what-now/271 "2024-04-22T13:47:51Z")
Please send an email to accounts@clarin.eu with the following information: Where you are trying to login Which identity provider you are using (name of institution or CLARIN account) The exact error message (as …
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## [How can I login with my institutional credentials?](https://forum.clarin.eu/t/how-can-i-login-with-my-institutional-credentials/269)
**Author:** [@dieter](https://forum.clarin.eu/u/dieter)\
**Replies:** 0\
**Last updated:** [22 April 2024 13:43 UTC](https://forum.clarin.eu/t/how-can-i-login-with-my-institutional-credentials/269 "2024-04-22T13:43:55Z")
This screencast demonstrates how to login to a web application using federated login via your own institutional Identity Provider.
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